Shipping & Returns

 

Shipping

Our pieces are made to order, meaning they are made especially for you! We do our best to ship them out within 7-12 business days, sometimes even sooner.

We use USPS for all of our shipping needs, so you will receive a shipping confirmation with a USPS Priority tracking number once the item has shipped. Most packages arrive within 2-3 business days. If something is time sensitive, please include this in the Notes section at checkout or send us an email with any questions or special requests.

We do not accept international orders at this time, however, let us know if this is something you’d be interested in.

Damages

Due to the delicate and handmade nature of this product, though it is unlikely, damages during shipping may occur. If this is the case and there seems to be a defect upon arrival, please contact us immediately and we will work with you to address the situation.

Returns

Sadly, sometimes you need to return things, and we understand. We accept returns within two weeks of you receiving your order as long as items are in unworn, brand new condition. Please get in touch using our email if you choose to do so.

 

 

We're here to help! If you have any questions, concerns, or inquiries send us a note:

info@julianabartongoods.com